Best Auto Repair, Akron

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  • 585 Brown Street Akron, OH 44311

    330-535-7186

  • We're Open! See COVID-19 update below.

330-535-7186 | 585 Brown Street

WHEN ACCIDENTS HAPPEN

WHEN ACCIDENTS HAPPEN, Akron, OH

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 330-535-7186 or make an appointment online!

Akron Auto Parts and Service Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
IDENTIFIX
BBB Accredited Business
Mitchell1
ASA (Automotive Service Association)
Repair Pal
Car Care Aware

TESTIMONIALS

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Went above and beyond to fix my car in a timely manner. Was in constant communication with me about the state of my car, would highly recommend!
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I have taken my vehicles to Akron Auto Parts for over thirty years. I completely trust them for honest and dependable work. I refer them to anyone who needs a vehicle repaired.
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Great customer service, honest work, and fair prices. It's hard to find honesty in this day and age but Tom, the owner of the shop, is as honest as they come. Everyone should give them a try! You won't be ripped off or disappointed.
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We have been coming here for years. They do great work for reasonable prices. Highly recommended.
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Akron Auto has kept my cars on the road. They diagnose the problem provide options and to it at a very reasonable cost. This is the A team.
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Best auto care service around, small businesses with personal service and they go out of their way to help you. Tom is the best!
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Very friendly and skilled mechanics. They fixed my brake lines fast and for a very fair price. Tom is very straightforward about how much he thinks it will cost and checked in often.