Best Auto Repair, Akron

CONTACT US
  • 585 Brown Street Akron, OH 44311

    330-535-7186

  • We're Open! See COVID-19 update below.

330-535-7186 | 585 Brown Street

INSURANCE QUESTIONS

INSURANCE QUESTIONS, Akron, OH

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 330-535-7186 or make an appointment online!

Akron Auto Parts and Service Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
IDENTIFIX
BBB Accredited Business
Mitchell1
ASA (Automotive Service Association)
Repair Pal
Car Care Aware

TESTIMONIALS

reviewicon
Went above and beyond to fix my car in a timely manner. Was in constant communication with me about the state of my car, would highly recommend!
reviewicon
I have taken my vehicles to Akron Auto Parts for over thirty years. I completely trust them for honest and dependable work. I refer them to anyone who needs a vehicle repaired.
reviewicon
Great customer service, honest work, and fair prices. It's hard to find honesty in this day and age but Tom, the owner of the shop, is as honest as they come. Everyone should give them a try! You won't be ripped off or disappointed.
reviewicon
We have been coming here for years. They do great work for reasonable prices. Highly recommended.
reviewicon
Akron Auto has kept my cars on the road. They diagnose the problem provide options and to it at a very reasonable cost. This is the A team.
reviewicon
Best auto care service around, small businesses with personal service and they go out of their way to help you. Tom is the best!
reviewicon
Very friendly and skilled mechanics. They fixed my brake lines fast and for a very fair price. Tom is very straightforward about how much he thinks it will cost and checked in often.